Hello, I'm Matthew. A British product designer with 13 years experience, currently shaping design at J.P. Morgan Chase & Co.

Born and raised in the depths of East Yorkshire, I now live in Cambridge and work in London.

Impact

J.P.Morgan Chase & Co

Design Lead (2022 – Present)

  • Redesigned the money transfer flow which has resulted in a xx% reduction in drop-off, a xx% reduction of calls to support team and a xx% increase in usage.

  • Completely redesigned the mobile app for the Private Bank, co-designing with clients and colleagues. Increasing engagement by xx% and revenue by xx%.

  • Created a design system for the Private Bank after going through a rebrand to help the design team solve problems at pace.

Data masked due to it being extremely recent.

Barclays

Senior Designer → Design Lead (2015 – 2022)

  • Created concepts alongside Product team to win the pitch for both Apple & Amazon (EMEA) Buy now Pay Later contracts worth ~£5B in new revenue for Barclays. Then was responsible for designing the journeys with Apple & Amazon teams.

  • As design lead and creative director, transformed the design system from a solo Photoshop file to a company-wide system. Established a dedicated front-end dev team and fostered a design community for a consistent design and user experience approach across the Group.

  • Led a diverse team of 8, including junior to senior designers and researchers, on a bank-as-a-platform exploration. Innovated new B2B, B2C, and B2B2C products and SaaS services, expanding customer base by 1.2 million.

Deltatre

Designer → Senior Designer (2010 – 2015)

  • My designs were awarded a BAFTA for Channel 4’s London 2012 app and website for the 2012 Paralympics

  • Designed an interactive video player for the BBC, which was featured in their “What Next” innovation campaign

  • Was the sole designer creating content for the Champions League social media channels and helped increase their following by 22 million

Tools

Expertise

Other skills

Design systems

Swift UI

Animation

HTML/CSS

Workshop facilitation

Prototyping

Accessibility

User testing

Firebase

Stakeholder management

Team management